Your Right Move tenant portal: what you can do online
Your lease, your payments, your repairs and every building notice — in one place, in your pocket. Here is how to get the most from it.
Every Right Move tenant has access to an online portal. It is the quickest way to reach us, and it keeps a clear record of everything about your tenancy — so you never have to search through emails or paper receipts again.
Signing in
Go to portal.rmove.ae and sign in with the email address on your tenancy contract. If you have not used it before, or the email on your contract has changed, call or email us and we will set it up.
What you will find
- My Home — your unit, your building and the team that looks after it.
- My Lease — contract dates, annual rent, your cheque schedule and lease documents.
- Payments — every cheque and payment, what has cleared and what is coming up next.
- Maintenance — report a repair and follow it until it is closed. You are notified as it moves along.
- Notices — announcements for your building, such as planned water or power works, and reminders from us.
Why it helps
Repairs reported through the portal reach the maintenance team immediately and are tracked against response times, so nothing gets lost in a phone message. Your payment history is always up to date, which makes renewals and move-outs simpler for everyone.
Emergencies
The portal is the best place for everyday requests. For anything urgent — a water leak, a power failure or anything that feels unsafe — call the office straight away on +971 2 666 7719.
